Introduction
This Privacy Policy explains how XiaoGeng, operating through Jinan XiaoGeng Trading Co., Ltd., collects, uses, stores, and protects personal information when you visit our website at https://www.xiaogeng.buzz or otherwise interact with our computer systems design and related services. We are committed to handling your information with care, transparency, and respect for the rights you hold under applicable data protection law.
By using our website or engaging our services, you acknowledge that you have read this policy and understand the practices it describes. If you do not agree with any part of this policy, please discontinue use of the website and contact us so that we can address your concerns before any further interaction takes place.
We encourage you to review this policy in full. It is written in plain language so that you can understand exactly what information we hold, why we hold it, how long we keep it, and what choices are available to you at every stage of your relationship with us.
Who We Are
The entity responsible for your personal information, commonly referred to as the data controller, is Jinan XiaoGeng Trading Co., Ltd. (济南消耿商贸有限公司). Our registered address is Shop 18-201, Evergrande City, Gongye North Road, Wangsheren Subdistrict, Licheng District, Jinan - 250000, China (CN).
We operate in the Computer Systems Design and Related Services industry, which sits within the broader Professional, Scientific, and Technical Services sector. Our work includes systems architecture, cloud and infrastructure design, data integration, managed operations, process automation, and security and compliance planning.
You can reach us at any time by email at assist@xiaogeng.buzz or by phone at +13094697109. If you have a question about this policy or about how your information is handled, those contact channels are the fastest way to reach the team that manages privacy matters for the company.
Information We Collect
We collect several categories of information, and we collect only what is reasonably necessary to operate the website and to deliver the services you request. The categories we may collect include the following.
Information you provide directly
When you contact us through our website forms, by email, or by phone, we may collect your name, email address, telephone number, company name, job title, and the content of the messages you send. If you engage us for a project, we may also collect billing and project related details such as service requirements, system specifications, and correspondence records.
Information collected automatically
When you visit the website, our systems may automatically record technical information such as your internet protocol address, browser type and version, operating system, referring pages, pages viewed, and the date and time of each visit. This information is used to understand how visitors use the site and to keep the site secure and reliable.
Information from other sources
In some cases we may receive information about you from third parties, such as a colleague who refers you to us, a public directory, or a service provider that assists with identity verification or fraud prevention. When we receive information this way we treat it with the same care as information you provide directly.
Sensitive information
We do not intentionally collect special categories of personal information, sometimes called sensitive data, such as information about your health, biometrics, political opinions, religious beliefs, or similar characteristics. If we ever need such information to perform a service, we will explain why it is needed, obtain your explicit consent where required, and handle it with additional safeguards.
How We Collect Information
We collect information through several ordinary business channels. The main channels are direct interaction, automated website technology, and legitimate third party sources.
Direct interaction includes any time you send us a message, complete a contact form, subscribe to updates, request a consultation, or speak with our team by telephone. Whatever you share through these channels is collected only with your participation and for the purpose you described.
Automated collection happens as you browse the website. Small data files and standard server logs record technical details that help us measure performance, diagnose errors, and protect the site from misuse. This collection is described further in the section on cookies below.
Third party collection occurs when another party shares information with us in connection with a referral, a partnership, or a compliance requirement. We take steps to confirm that any third party that shares information with us has a lawful basis to do so.
How We Use Your Information
We use the information we collect for a defined set of purposes, and we do not use it in ways that are incompatible with those purposes. The primary purposes are listed here.
- To respond to inquiries and provide the services or information you request.
- To prepare proposals, scopes of work, and project plans for prospective engagements.
- To perform and manage contracted systems design, integration, and support work.
- To communicate with you about project status, scheduling, billing, and support matters.
- To improve the website, our services, and the experience of our visitors.
- To protect the security and integrity of our systems and to prevent fraud or abuse.
- To meet legal, regulatory, and accounting obligations that apply to our business.
We do not sell your personal information, and we do not use it for automated decisions that produce legal or similarly significant effects without human review and a clear lawful basis.
Marketing communications
If you have opted in to receive updates from us, we may send occasional messages about our services, relevant guidance, or company news. Every marketing message includes a clear way to opt out, and we honour opt out requests promptly. We never send marketing to people who have asked us to stop, and we keep a suppression list to make sure those preferences are respected across every future campaign.
Legal Bases for Processing
Where data protection law requires a legal basis for processing personal information, we rely on one or more of the following grounds depending on the context.
- Consent where you have given clear permission for a specific use.
- Contract where processing is necessary to perform an agreement with you or to take steps at your request before entering one.
- Legitimate interests where processing supports our reasonable business interests and does not override your rights and freedoms.
- Legal obligation where we must process information to comply with applicable law.
When we rely on legitimate interests we balance those interests against the impact on you, and we only proceed where the balance is fair and proportionate. You may ask us to explain the specific basis for any processing activity involving your information.
Data Retention
We keep personal information only for as long as is necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific period depends on the nature of the information and the reason we hold it.
Correspondence and inquiry records are typically kept for a reasonable period so that we can respond to follow up questions and maintain a record of our interaction. Client project records are kept for the duration of the engagement and for any period required by accounting, tax, or contractual obligations after the engagement ends.
When information is no longer needed, we delete it or render it anonymous in a secure manner. If you would like a specific retention period confirmed for a particular type of information, please contact us and we will explain the applicable schedule.
Data Security
We take the security of your information seriously and apply technical and organisational measures designed to protect it from unauthorised access, disclosure, alteration, and loss. These measures include access controls, encryption where appropriate, and internal policies that restrict who may view personal information.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. However, we continuously review our practices and update them to reflect current threats and industry standards.
If a security incident affects your personal information, we will notify you and any relevant authority where we are required to do so, and we will take prompt steps to limit the impact and prevent recurrence.
We also train our staff on good data handling practice, restrict access to personal information to those who need it for their role, and review our security measures regularly so that they keep pace with the systems we operate and the threats they face. You can help us protect your information by using strong passwords and by contacting us immediately if you suspect any unauthorised activity involving your account or data.
International Data Transfers
Our business is based in China, and your information may be stored or processed in the country where our servers and service providers operate. Where your information is transferred across borders, we take steps to ensure that an adequate level of protection applies to the transfer.
These steps may include relying on recognised adequacy decisions, standard contractual clauses, or other safeguards that the law permits. If you would like details about the specific safeguards that apply to a transfer of your information, please contact us using the details in the Contact Us section below.
Your Privacy Rights
Depending on your location and the law that applies to you, you may have some or all of the following rights in relation to your personal information.
- Access to request a copy of the information we hold about you.
- Correction to ask that inaccurate or incomplete information be corrected.
- Deletion to request that we delete your information in certain circumstances.
- Restriction to request that we limit how your information is used.
- Portability to receive your information in a structured, commonly used format.
- Objection to object to processing that relies on legitimate interests.
- Withdrawal of consent to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at assist@xiaogeng.buzz. We will respond within the timeframe required by applicable law and may ask you to verify your identity before fulfilling a request. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority in your region.
In most cases we will respond to a complete request within one month. If a request is unusually complex or if we receive several requests at once, we may extend that period by up to two further months, and we will explain the reason for the extension. We do not charge a fee for a reasonable request unless it is clearly unfounded, repetitive, or excessive, in which case we may either charge a reasonable administrative fee or decline to act on the request.
Privacy for Children
Our website and services are directed at businesses and are not intended for children. We do not knowingly collect personal information from children under the age of sixteen, and we do not offer services to children.
If you believe a child has provided personal information to us, please contact us immediately. Upon confirmation, we will take steps to delete that information from our records as quickly as possible and will take reasonable measures to prevent similar collection in the future.
Third Party Links and Services
Our website may contain links to third party websites or reference third party services that we do not own or control. This Privacy Policy applies only to our website and does not govern the practices of those third parties.
We encourage you to review the privacy policies of any third party website or service you visit or use. We are not responsible for the content, privacy practices, or security of third party websites, even where a link to them appears on our site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, provide a more prominent notice.
Your continued use of the website after any change to this policy constitutes acceptance of the revised terms. We recommend that you review this page periodically so that you remain aware of how we protect your information.
Contact Us
If you have any questions about this Privacy Policy, about the information we hold, or about your privacy rights, please contact us using any of the details below.
Jinan XiaoGeng Trading Co., Ltd. (济南消耿商贸有限公司)
Shop 18-201, Evergrande City, Gongye North Road, Wangsheren Subdistrict, Licheng
District, Jinan - 250000, China (CN)
Email: assist@xiaogeng.buzz
Phone: +13094697109
Website: https://www.xiaogeng.buzz